Nikola Dlaka is Managing Partner for Technical Consulting at DNA Automation Consulting, which he co-founded with Ante Gudelj. He has spent his career working inside enterprise BPM projects rather than above them — as the practitioner responsible for the recommendation, the model, and the outcome.

His consulting background spans the DACH market, the Netherlands, and the broader European enterprise landscape. He has implemented ARIS PPM at complex organisations, guided SOX risk and compliance process design at telecommunications companies, and integrated SAP contract management workflows across regulated industries. His background includes specialist BPM consulting with Business Process Experts GmbH, one of the DACH market's established BPM consultancies, and direct implementation experience across every major platform European enterprises are evaluating today: ARIS, Camunda, SAP Signavio, ServiceNow, and Power Automate.

His position is vendor-neutral by design. DNA does not hold preferred partnerships that determine its recommendations. Nikola evaluates platforms against a single question: what is the right fit for this organisation's process context, operating environment, and long-term capability? That stance — and the delivery track record it produces — is why 75% of DNA client engagements last five years or more. Clients have included Proximus, Equinor, Merck, and NEXI.

He co-created Concordia BPM alongside Ante Gudelj — DNA's open, AI-powered BPM platform for European enterprises that want process automation without vendor lock-in.

Nikola writes about EU enterprise BPM from a practitioner's perspective: platform selection decisions, process governance design, DACH and Benelux market observations, and the structural gap between how process transformation is sold and how it actually runs.